Return Policy

We want you to love what you’ve ordered. If you want to return/replace the product in any case, you can place a return/replacement request within 3 days and we’ll collect it from you and charge you one side shipping fee. If you want to replace the product after 3 days from date of delivery, you will need to self ship it to the address given below.
Address: S.No. 78/1, Dangat Wasti, Baba Khan industrial estate, Shivane, Pune. PIN: 411023
For any queries write us on care@crossloop.co

Warranty on Charging cable is 6 months

Note:- COD Shipping charges are non-refundable.

Note: The following cases are not covered in the above warranty- 

1) Faults due to wear & tear

2) Faults resulting from improper use

3) Water damage. Please note that Crossloop earphones are water resistant not waterproof.

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