Who is the manufacturer/exporter of Crossloop?
Hira House Ltd, Unit 5, 23/F, Shun Feng Int’l Centre,182 Queen’s Road East, Wanchai, Hong Kong.
What are the details of the importer?
Texet Technologies Private Ltd, S.No.78/1, Baba Khan Industrial Estate, Dangat Vasti, Shivne, Pune - 411023. Maharashtra.
How do I apply a coupon code?
Your coupon code can be applied when you go to the checkout page.
My coupon code doesn't work?
If your coupon code doesn't work, please check the expiry date as the code may no longer be valid. If the code is valid and still isn't working, please contact our customer support on 9769465202 or mail us at email@example.com
When will I receive my order?
All Paid orders will be delivered within 3-4 days and the unpaid orders are delivered within 5-8 working days.
What is the warranty period?
If our products don't work the way we promised, we'll make it right!
Our products are made with utmost precision and we are sure, you will love them. However, just in case if you face any issue, we provide 100% warranty against any manufacturing defect upto 1 year.
Warranty on charging cable is 6 months.
Note:- COD Shipping charges are non-refundable.
The following cases are not covered in the above warranty-
1.) Faults due to wear & tear
2.) Faults resulting from improper use
3.) Water damage. Please note that Crossloop earphones are water resistant not waterproof.
What payment methods do you accept?
We accept MasterCard, Maestro, Visa cards and COD. All card payments are processed via Razorpay and all of our payment methods are secure.
Do you offer discounts?
We offer special promotional discounts at different times of the year. To make sure you don't miss out, you will need to sign up for our newsletter mailing list. You can sign up to our mailing list by entering your email address into the newsletter box in the footer of this page.
Important information about the importer and exporter
1. Made in - P.R.C.
2. Imported & Marketed By - Texet Technologies Private Ltd,
S.No.78/1, Baba Khan Industrial Estate, Dangat Vasti, Shivne, Pune - 411023. Maharashtra.
3. Exported By - Hira House Ltd, Unit 5, 23/F, Shun Feng Int’l Centre,182 Queen’s Road East, Wanchai, Hong Kong.
4. For Feedback or Complaints, Contact - Customer Care Manager at Texet Technologies Pvt Ltd., S.No.78/1, Baba
Khan Industrial Estate, Dangat Vasti, Shivne, Pune - 411023. Maharashtra.
Email - firstname.lastname@example.org
Contact no - 9769465202